Contact Us

We're here to help! Get in touch with our team for any questions, support, or assistance you need.

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How Can We Help You?

Call Us

Speak directly with our customer service representatives

General Inquiries: 1-800-Prevolt National Credit-

Technical Support: 1-800-Prevolt National Credit-TECH

Business Banking: 1-800-Prevolt National Credit-BIZ

Available 24/7

Email Us

Send us a message and we'll respond within 24 hours

General: info@Prevolt.com

Support: support@Prevolt.com

Business: business@Prevolt.com

Response within 24 hours

Live Chat

Chat with our support team in real-time

Available on our website and mobile app

Instant responses to your questions

File sharing and screen sharing available

Available 24/7

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Additional Information

Headquarters

343 Financial District
New York, NY 10001

Business Hours

Monday - Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: Closed

Online Support

Available 24/7 through our website and mobile app

Frequently Asked Questions

How do I open a new account?

You can open a new account online through our website, by calling us, or by visiting any of our branches. The process typically takes 10-15 minutes.

What documents do I need to open an account?

You'll need a valid government-issued ID (driver's license, passport, or state ID), your Social Security number, and proof of address.

How do I reset my password?

Click the "Forgot Password" link on the login page, enter your email address, and follow the instructions sent to your email.

What are your ATM fees?

We offer free ATM access at over 60,000 locations nationwide. Out-of-network ATM fees are $2.50 per transaction.

How do I report a lost or stolen card?

Call us immediately at 1-800-Prevolt National Credit- or use our mobile app to report a lost or stolen card. We'll deactivate it and issue a replacement.

What is your routing number?

Our routing number is 043000096. You can find this information in your online banking account or by contacting customer service.

Find a Branch Near You

Branch Services

  • Account opening and management
  • Cash deposits and withdrawals
  • Loan applications
  • Notary services
  • Financial planning consultations

Ready to Get Started?

Open an account today and experience the Prevolt National Credit difference.